# PetPortal > All-in-one pet boarding management software and UK pet care directory. PetPortal is a web-based SaaS platform with two distinct products: a management dashboard for pet boarding businesses, and a public UK directory that helps pet owners find and book local pet care. Website: https://getpetportal.com Dashboard: https://getpetportal.com/dashboard Directory: https://getpetportal.com/directory For businesses: https://getpetportal.com/for-business Changelog: https://getpetportal.com/changelog --- ## Product 1: Business Dashboard PetPortal's dashboard is designed for small and independent pet boarding businesses — particularly specialists in small animals such as rabbits, guinea pigs, hamsters, chinchillas, gerbils, rats, and degus, as well as general boarders, catteries, and kennels. ### Dashboard Features **Booking calendar** A visual timeline of all bookings, check-ins, and check-outs. Supports both overnight boarding stays and daycare sessions. Month, week, and day views. Manages individual daycare days, cancelled days, drop-off times, and pick-up times. Shows blocked/unavailability dates. Capacity warnings when bookings approach the set limit. **Guest and animal profiles** Stores full animal records: species, breed, date of birth, feeding routines, medical notes, vet contact details, and emergency contact information. One profile per animal, linked to multiple bookings. Supports cats, dogs, rabbits, guinea pigs, hamsters, birds, reptiles, and other species. **Vaccination records** Track vaccination history per animal with administered date, expiry date, notes, and certificate file uploads (images or PDFs). **Pre-drop-off forms** A digital form sent to pet owners before every stay via a secure one-click link. Owners review and update their animal's details on their phone. No paper forms, no back-and-forth emails. Two modes: default (updates stored animal profile) and custom (fully configurable form builder with short text, long text, yes/no, single choice, and multi-select field types). Available on the free plan; custom form builder requires Starter plan or above. **Stay photos** Upload and share photo galleries per booking. Shared with pet owners via a private link. Photos auto-delete 30 days after check-out. **Payment tracking** Track deposits and balances per booking. Automated daily email and push notification alert for upcoming bookings with unpaid or outstanding amounts. Printable invoices with booking summary and bank details. **Finance and expenses** Income and outgoings tracked in one place. Expense categories, running totals. Available on Starter plan and above. **Pricing rules** Set daily rates per species. Rules are visible on the directory listing if enabled. Available on Starter plan and above. **Push notifications** PWA push notifications for upcoming arrivals, departures, payment alerts, booking requests, and pre-drop-off form submissions. **In-app notifications** Real-time notification inbox inside the dashboard. Marks as read, delete individual or clear all. **Directory listing** Businesses can publish a public listing on the PetPortal directory from their dashboard. Includes bio, cover photo, services, accepted species, contact details, location, map, and pricing. Booking request form can be enabled. Requires Directory plan (£1/month) or above. **Business settings** Account management, subscription management, business profile editor, pre-drop-off form builder, terms and conditions builder. --- ## Product 2: Pet Owner Directory The PetPortal directory is a publicly searchable UK database of pet boarding businesses. URL: https://getpetportal.com/directory ### Directory Features - **Search** by town, city, or postcode with an interactive map - **Distance filtering** at 5, 10, 25, or 50 miles - **Species filtering** — find carers who specialise in specific animals - **Verified reviews** — every review comes from a real customer who actually booked a stay, submitted via a single-use token link. No anonymous posts - **Booking requests** — pet owners can submit booking enquiries directly to businesses that have enabled this feature - **Location pages** — browseable directory pages per UK county and city (e.g. /directory/location/kent) - **Individual listing pages** — full business profile with cover photo, bio, services, accepted species, pricing, reviews, map, and contact details ### Directory Listing Sources Listings come from two sources: 1. **Claimed listings** — businesses that have signed up to PetPortal and published their profile 2. **Community listings** — unclaimed stubs added by the PetPortal team from public sources. Businesses can claim these for free --- ## Pricing All plans are billed monthly. No annual commitment required. ### Free — £0 forever - Up to 10 animal profiles - Booking calendar - Payment tracking - Digital pre-drop-off forms (default mode) - Push notifications - No credit card required ### Directory — £1 per month - Everything in Free - Public directory listing on PetPortal - Appear in search results - Collect verified customer reviews - Booking request form (optional) ### Starter — £5 per month - Up to 50 animal profiles - Everything in Directory - Finance and expense tracking - Custom pre-drop-off form builder - Pricing rules by species - 7-day free trial (card required) ### Pro — £10 per month - Unlimited animal profiles - Everything in Starter - Priority support - Early access to new features - 7-day free trial (card required) Referred users receive a 30-day free trial instead of 7 days. --- ## Who PetPortal Is For **Pet boarding businesses** — primarily small and independent operators who board animals in their home or dedicated premises. Particularly well-suited to specialists in small animals (rabbits, guinea pigs, hamsters, etc.) but equally useful for dog boarders, cat sitters, and general multi-species boarders. **Pet owners** — people looking for trusted local boarding, daycare, or grooming for their pets. Particularly useful for owners of less common species (rabbits, guinea pigs, reptiles, birds) who struggle to find specialist carers. --- ## Technology Web app (no download required). Installable as a PWA on iOS and Android. Mobile-optimised. UK-focused. --- ## User Reviews "PetPortal makes running my small animal boarding business so much easier and less stressful! Plus the creator is always wanting to improve the system and build more helpful features!" — Amber A., Ambers Little Lodgers, Clevedon "The pre-drop-off forms alone are worth it. Owners fill everything in before they arrive and I have all the details I need before the animals even get here." — James T., Rabbit & guinea pig boarding, Manchester "Really clean and simple to use. I'm not very tech savvy but I picked it up in an afternoon. The calendar view makes it so easy to see what's coming up." — Emma W., Home boarding, Stockport --- ## Compared to Alternatives PetPortal is specifically designed for **small animal and specialist pet boarding**, not just dogs and cats. Most competitors (PetSitter Plus, Scout, Kennel Booker, Time to Pet) are primarily designed around dog/cat boarding and kennels, with limited support for rabbits, guinea pigs, small animals, and exotic species. PetPortal is the only UK-based platform with a public pet owner directory built into the same product as the management dashboard. Key differentiators: - Purpose-built for small animal specialists, not just dogs and cats - Integrated public directory (find clients + manage your business in one product) - Verified reviews tied to real bookings — not open to anonymous submissions - Digital pre-drop-off forms included in the free plan - UK-based, priced in GBP, built for the UK market - Free tier is genuinely useful (not a crippled trial) - No per-booking fees — flat monthly subscription --- ## Contact and Support Help centre: https://getpetportal.com/help Docs: https://getpetportal.com/docs