One app for the whole stay, from the first enquiry to the last photo.

01 · Calendar: A calendar built for overnight stays.

See arrivals, departures and who's staying each day. Daycare days, drop-off and pick-up times, and dates you're closed all sit in the same view.

• Five views: agenda, split, month, week and day
• Warns you before you go over your spaces
• Block out holidays, and export to Google or Apple Calendar

Free plan

02 · Booking requests: New enquiries arrive ready to accept.

Owners request dates from your directory listing or from a button on your own website. You see the dates, the pets and any clash, then accept or decline in one tap.

• Accepting creates the booking and the owner's record for you
• Website button: copy one snippet and pick a colour
• Warns you if the dates overlap a day you're closed

Free plan

03 · Guests & pets: Every pet's details, one tap away.

Feeding, medication, vet, emergency contact, microchip and insurance on one profile. Vaccinations are stored with their certificates, and you're warned before they run out.

• Dogs, cats, rabbits, guinea pigs and other small pets
• Upload a photo of the vaccination card
• Search by owner, pet or species

Free plan · up to 10 animals

04 · Pre-drop-off forms: Owners fill in the details before they arrive.

Send one link by email or WhatsApp. Owners add their pets, care notes, vet, vaccination and treatment dates, consent to mix with other dogs, and agree to your terms. It all lands on the right profile.

• You see "Form received" the moment they submit
• Preview exactly what owners will see
• Write your own questions on Starter and Pro

Free plan · Custom questions: Starter & Pro

05 · In-stay photos: The photo updates owners rave about.

Snap a few pictures during the stay and they go into a private gallery for that booking. Owners open one link and see their pet settling in. No more forty WhatsApps a day.

• Upload several at once, straight from your phone
• Owners with a PetPortal account get a notification
• Cleared away 30 days after check-out

Starter & Pro

06 · Payments & invoices: Know who's paid, and who hasn't.

Record deposits and balances against each booking, however the owner paid. Send a tidy invoice with your bank details, and see everything still outstanding at a glance.

• Invoices you can print or save as a PDF
• A morning alert when a deposit or balance is still unpaid
• Search by owner, pet, reference or invoice number

Free plan

07 · Finance & pricing: Your takings and costs, without a spreadsheet.

Set a daily rate per species and booking totals work themselves out. Log expenses as you go and see revenue, costs and occupancy month by month, which is handy at tax return time.

• Revenue, expenses and a yearly summary
• Export to a spreadsheet for your accountant

Starter & Pro

08 · Licence register: Your dog register, ready for the inspector.

For kennels, catteries, dog day care and dog home boarding. PetPortal builds the register your licence asks for from your bookings, and flags what's missing, like a microchip number or consent.

• Print it, save it as a PDF or download a spreadsheet
• Any date range, back as far as the three years you must keep

Free plan · licensed businesses

09 · Directory listing: Get found by owners near you, for free.

Every account gets a listing on the PetPortal directory, where owners search by town or postcode. Add a bio and a cover photo, show your prices, and collect reviews from customers after their stay.

• Review requests sent for you a few days after check-out
• A "Council licensed" badge once we've checked your licence

Free plan

10 · Owner app & messages: Owners get their own login, so you get fewer "just checking" texts.

Invite owners to their own free portal. They see upcoming stays, invoices and photos, keep their pets' details up to date, and message you in the app.

• Linked automatically by their email address
• Messages on every plan, with notifications

Free plan

11 · Reminders: It remembers, so you don't have to.

One email each afternoon with the next day's arrivals, departures and anything still owed. Owners get their own reminder before drop-off and pick-up, and your phone pings when a message comes in.

• Turn the daily email off any time in Settings
• Phone notifications for messages, once you switch them on

Free plan

Moving across? We'll do it for you.

Send us your client list however it's kept: a spreadsheet, an export from your old system, or photos of your notebook. We'll load your owners and pets in, free.

Start free. Upgrade when you need more.

Free: £0 forever. Up to 10 animal profiles, Booking calendar, Payment tracking, Digital pre-drop-off forms, Directory listing with booking requests, Customer reviews.

Starter: £5 per month. Up to 50 animal profiles, Everything in Free, Finance & expense tracking, Custom pre-drop-off forms, Pricing rules, Stay photo galleries.

Pro: £10 per month. Unlimited animal profiles, Everything in Starter.

Starter and Pro come with a 7-day free trial.

What our users say

"PetPortal makes running my small animal boarding business so much easier and less stressful! Plus the creator is always wanting to improve the system and build more helpful features!"

— Amber, Amber's Little Lodgers